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PRIVACY POLICY

At Glow-Tech, we respect your privacy and are committed to protecting it. This privacy policy explains how we collect, use, and share your personal information when you visit our website, order our products, or contact us. Please read this policy carefully and contact us if you have any questions.

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What information do we collect?

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We collect information that you provide to us directly or indirectly when you use our website or services. This may include:

  • Your name, email address, phone number, and delivery address when you place an order with us.

  • Your browsing history, preferences, and feedback when you visit our website or use our services.

  • Your messages, comments, and reviews when you contact us or interact with us on social media or other platforms.

We also collect information from third parties or public sources, such as:

  • Analytics tools that help us measure and improve our website performance and user experience.

  • Advertising networks that help us deliver relevant and personalized ads to you on our website or other websites.

  • Social media platforms that allow us to communicate with you and offer you special deals and promotions.

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How do we use your information?

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We use your information for various purposes, such as:

  • To process and deliver your orders and provide you with customer service.

  • To improve and personalize our website and services according to your needs and preferences.

  • To communicate with you about our products, services, offers, and events that may interest you.

  • To comply with our legal obligations and protect our rights and interests.

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How do we share your information?

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We do not sell or rent your information to third parties for their own purposes. We only share your information with third parties who help us provide our products and services to you, such as:

  • Delivery partners who deliver your orders to your address.

  • Marketing partners who help us promote our products and services to you.

  • Service providers who provide us with technical, operational, or administrative support.

We may also share your information with third parties when required by law or when necessary to protect our rights and interests, such as:

  • Law enforcement authorities who request your information for legal reasons.

  • Courts or arbitrators who settle disputes between us and you or other parties.

  • Other parties who are involved in a merger, acquisition, or sale of our business or assets.

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How do we protect your information?

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We take appropriate measures to protect your information from unauthorized access, use, or disclosure. We use encryption, firewalls, passwords, and other security technologies to safeguard your information. We also limit access to your information to our employees, agents, and partners who need it to perform their duties.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes for which we collected it. We may also keep your information for longer periods if required by law or if we have a legitimate interest in doing so. When we no longer need your information, we delete it or anonymize it.

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How do we use cookies?

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Cookies are small files that are stored on your device when you visit our website or use our services. They help us remember your preferences, improve our website performance and user experience, and deliver relevant and personalized ads to you.

We use different types of cookies for different purposes, such as:

  • Essential cookies that are necessary for the functionality of our website and services. They enable you to navigate our website, place orders, log in to your account, and access secure areas.

  • Performance cookies that help us measure and improve our website performance and user experience. They collect anonymous data about how you use our website, such as the pages you visit, the time you spend, and the errors you encounter.

  • Functional cookies that help us personalize our website and services according to your needs and preferences. They remember your choices, such as your language, currency, and location.

  • Advertising cookies that help us deliver relevant and personalized ads to you on our website or other websites. They track your browsing history, preferences, and interests.

You can manage your cookie preferences by changing your browser settings or using our cookie consent tool. You can also opt out of interest-based advertising by visiting www.youronlinechoices.com or www.aboutads.info/choices. Please note that if you disable or reject cookies, some features or functionalities of our website or services may not work properly.

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How do we update this policy?

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We may update this policy from time to time to reflect changes in our practices, technologies, or laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. We encourage you to review this policy periodically to stay informed about how we collect, use, and share your information.

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How do you contact us?

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If you have any questions, comments, or complaints about this policy or our privacy practices, please contact us by:

We will do our best to address your concerns and resolve any issues you may have.

Thank you for choosing Glow-Tech, the lighting company that respects your privacy.

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